Introduction

ClaimBackFunds (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to recover unclaimed funds.

Information We Collect

How We Use Your Information

• To identify and locate unclaimed funds that may belong to you
• To verify your identity and eligibility for claims
• To communicate with you about your claim status
• To provide customer service and support
• To comply with legal and regulatory requirements
• To improve our services and website functionality

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Government agencies holding unclaimed funds (as required for claim processing)
• Service providers who assist us in operating our business (under confidentiality agreements)
• Legal compliance when required by law or court order
• Protection of our rights, safety, or the rights and safety of others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure data transmission, and restricted access to personal information on a need-to-know basis.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Claim-related documents may be retained for up to seven years for legal and tax purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your information
• The right to data portability

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences, though this may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Important Communications

ClaimBackFunds may contact individuals by phone call, voicemail, or SMS text message in order to notify them of unclaimed funds that may belong to them. Because these funds have strict expiration deadlines, we must reach out directly, even if you have not previously provided your phone number to us.

Communications are limited to claim notifications, reminders, and updates. Standard message and data rates may apply. You can opt out of future SMS messages at any time by replying STOP, or reply HELP for assistance. We do not share your phone number or SMS consent with any third parties.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “last updated” date. Your continued use of our services after any changes constitutes acceptance of the updated policy.